Compliance & Business Skills Training Courses in Swindon & Wiltshire
GDPR, anti-fraud, HR and professional-skills courses that keep your business compliant and your people sharp.
All 22 compliance & business skills courses
Each course has full details and is delivered on-site across Swindon and Wiltshire, at our training suite, or as flexible online CPD. Don’t see exactly what you need? Just ask.
GDPR Awareness
Understand your data protection duties under UK GDPR so you handle personal information lawfully, reduce the risk of costly breaches and keep individuals' rights protected.
Cyber Security Awareness
Equip staff to spot phishing, ransomware and social engineering before they cause harm, protecting your systems, data and reputation from increasingly common cyber threats.
Money Laundering Awareness
Learn how criminals disguise the proceeds of crime and how to identify, report and prevent money laundering so your organisation stays within its legal obligations.
Bribery Act Awareness
Understand what constitutes bribery and how to prevent it, protecting your organisation from prosecution and reputational damage under the Bribery Act 2010.
Counter Fraud
Build awareness of how fraud is committed against organisations and the practical steps to detect, deter and report it before it results in financial and reputational loss.
Criminal Finance Act Awareness
Understand the corporate offences of failing to prevent the facilitation of tax evasion, so your organisation can put reasonable prevention procedures in place.
Consumer Rights Act
Know your obligations to customers under the Consumer Rights Act 2015 so goods, services and digital content meet the standards the law requires and disputes are handled fairly.
Age Verification Awareness
Give staff the knowledge and confidence to check age and refuse age-restricted sales lawfully, protecting young people and keeping your business the right side of the law.
DBS Certificate
Understand the different levels of DBS check and how they support safer recruitment, so your organisation screens staff appropriately and complies with eligibility rules.
Safer Recruitment
Build recruitment practices that deter unsuitable applicants and protect vulnerable people, from advert wording through to reference checks, interviews and safe induction decisions.
Professional Boundaries
Understand where professional relationships should begin and end, so staff maintain trust, avoid conflicts of interest and protect both service users and themselves.
Conflict Management
Learn to defuse tension, manage aggression safely and reach constructive resolutions, keeping yourself, colleagues and service users calm when situations escalate.
Complaints Handling
Turn complaints into opportunities by responding promptly, fairly and professionally, protecting your organisation's reputation while putting things right for the customer.
Customer Service Awareness
Deliver consistently excellent service that builds loyalty and trust, understanding customer needs, communicating clearly and handling difficult moments with confidence.
Managing People
Gain the core skills to lead a team effectively, from setting expectations and motivating staff to handling difficult conversations and supporting individual performance.
Interview Skills
Plan and run structured, fair interviews that identify the best candidate, avoid bias and stay on the right side of employment and equality law.
Staff Appraisal Skills
Run meaningful appraisals that motivate staff, agree clear objectives and identify development needs, making the review a two-way conversation rather than a tick-box exercise.
Time Management Awareness
Take control of your workload by prioritising effectively, minimising distractions and planning your day, so you achieve more with less stress.
Stress Awareness
Recognise the signs of stress in yourself and others, understand its causes and impact, and learn practical strategies to manage pressure and protect wellbeing.
Workplace Sexual Harassment
Understand the new proactive duty to prevent sexual harassment at work, so your organisation can recognise unacceptable behaviour, respond properly and protect every member of staff.
Effective Call Management
Develop the confidence and structure to handle inbound and outbound calls professionally, turning every conversation into a positive, well-managed experience for the caller and your business.
Managing Your Digital Profile
Learn how to build and protect a professional online presence, manage your digital footprint and understand how your activity reflects on you and your employer.
Compliance & Business Skills training, done properly
Accredited & regulated
Ofqual/RQF-aligned, HSE-compliant courses with nationally recognised certificates.
Groups & individuals
Whole-team bookings, small groups or one-to-one — priced to suit your business.
On-site or at our suite
We come to your workplace across Wiltshire, or host you at our Swindon centre.
Genuinely engaging
Practical, hands-on training led by experienced tutors — never death-by-PowerPoint.
Flexible dates
Evenings, weekends and around shift patterns so training fits your operation.
Trusted locally
Chosen by schools, nurseries, care providers and small businesses across the region.
Book compliance & business skills training
Tell us your numbers and location and we’ll send dates and a no-obligation quote within one working day.